EP 414: Minter Dial

Will We Really See Bots and AI with True Emotions?

​After a high-profile career at L’Oréal, Minter Dial, a specialist in leadership, branding and new technologies, wrote the award-winning 'Heartificial Empathy', a book that explores how to encode empathy into business and Artificial Intelligence. Empathy, a core leadership skill, is one of the most untapped levers of productivity in business, and this fascinating discussion leads us to explore AI, bots and the question of whether we really will see bots with true emotion. This conversation is an update on the state of advancement in conversational and therapeutic AI and attempts to insert more empathy into business and AI applications, as well as the role of empathy in the modern workplace, and how to nurture and sustain it.

​FULL SHOW NOTES

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​LINKS

​Minter Dial's website
https://www.minterdial.com/
 
Book on Amazon
Heartificial Empathy: Putting Heart into Business and Artificial Intelligence

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The Mojo Sessions on Patreon
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Full transcripts of the show (plus time codes) are available on Patreon.
 
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