EP 521: David Avrin

Why We Lose Customers & What To Do About It

​David Avrin consults on Customer Experience and Strategic Brand Development. The author of five books, his new book 'Ridiculously Easy to Do Business With. A Practical Guide to Giving Customers What They Want-When and How They Want It', takes a critical topic we take for granted and brings it front of mind. David has a remarkable ability to take everyday business topics and present them back to us as a wake-up call. This conversation is an essential audit for any company owner. We discuss: What's it like to do business with you and secondly how easy is it to actually do business with you?

FULL SHOW NOTES

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​LINKS

David's website
www.davidavrin.com

​Book on Amazon
Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want-When and How They Want It
​
The Mojo Sessions website
www.themojosessions.com
 
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Full transcripts of the show (plus time codes) are available on Patreon.
 
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